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Servant Leadership: Leading by Serving

In a world dominated by conventional leadership approaches that often emphasize control and power, servant leadership emerges as a counterculture, promoting service above self. This refreshing perspective of leadership is not about gaining personal recognition but about fulfilling the needs of the team and helping them achieve their full potential.

What is Servant Leadership?

The term “servant leadership” was first coined by Robert K. Greenleaf in 1970. In his seminal work, “The Servant as Leader,” Greenleaf presents servant leadership as a philosophy where the primary goal of the leader is to serve. This means focusing on the growth, well-being, and success of the team as the top priority.


Servant leaders view their role as a steward entrusted with human and organizational resources. Their focus is not on authority or command, but on the nurturing and development of their teams, creating an environment where every individual feels valued, respected, and motivated to contribute their best.

The Core Tenets of Servant Leadership

Servant leadership is characterized by several key principles:

Empathy: Servant leaders strive to understand and empathize with others. They genuinely care about their team’s personal and professional welfare, which creates a nurturing environment that promotes growth.

Listening: This means active and attentive listening, encouraging feedback and open dialogue, which fosters an environment of trust and mutual respect.

Healing: A servant leader acknowledges the personal and professional struggles of team members, creating a supportive atmosphere that can help in healing and transformation.

Awareness: Servant leaders possess a deep understanding of themselves, their strengths, weaknesses, emotions, and values, which enhances their decision-making abilities and relations with others.

Persuasion: Rather than exerting authority, servant leaders use persuasion to build consensus and foster collaboration.

Commitment to the growth of people: A servant leader is deeply committed to the personal and professional development of each team member.

Stewardship: Servant leaders view themselves as stewards, responsible for managing resources effectively and making decisions in the best interests of the team and organization.

The Impact of Servant Leadership

Servant leadership can have profound effects on organizational culture, performance, and employee engagement. By focusing on the development and welfare of the team, servant leaders foster a sense of belonging, commitment, and motivation among team members. This, in turn, can enhance performance, creativity, and innovation.

Additionally, servant leadership promotes ethical behavior and corporate social responsibility. As leaders prioritize service over self-interest, they model ethical conduct and inspire the same in their teams.


Servant leadership is not a quick fix or a trendy management technique, but a long-term commitment to a philosophy that prioritizes the needs and growth of others above all else. It might seem counterintuitive in a world often driven by power and self-interest, but its benefits are far-reaching, fostering healthy work cultures, high employee engagement, and successful, sustainable organizations.

Remember, at its core, leadership is not about being served but about serving others. 


As Lao Tzu once said, “To lead people, walk behind them.” This is the essence of servant leadership – leading by serving.

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